UTIA Family, please refer to utk.edu/coronavirus for the latest updates and student information. For UTIA-specific resources, including event information and county office status, please visit utia.tennessee.edu/coronavirus .

Frequently Asked Questions

If you do not see the answer to your question below, contact our office at utiamarketing@tennessee.edu or 865-974-7141.

Logo downloads are available online. After logging in with your UT NetID and password, click on the unit or area logos you need. Depending on your download preferences, a zip folder will prompt you for permission or automatically download.

If there are no changes to the document, simply email us at utiaprojects@utk.edu with the item, the quantity needed, and the date desired. If there are changes, fill out a project request form online with the item, the changes requested, the quantity needed, and the date desired.

Marketing and Communications team members work diligently to meet the communications needs of the Institute, including design and editorial reviews of print items. Once items are ready and approved by the client, they are delivered to a printer. Marketing and Communications works closely with University Printing and Mail for most print jobs, but we also occasionally use vendors outside the University.

If you have an item that needs to be printed, email us at utiaprojects@tennessee.edu with the item, the quantity needed, the account to charge, delivery address, and the date desired.

If there are no changes to the publication, simply email us at utiaprojects@tennessee.edu with the item, the quantity needed, the account number to charge, delivery address, and the date desired. This information will be relayed to University Printing and Mail or another vendor who can complete the print job.

If a publication needs to be reviewed or if there are changes that need to be made, fill out a project request form online and a member of our team will contact you. Keep in mind that best practice for Extension publications is to update them every three years.

UTIA faculty are extremely active in writing grant proposals and journal articles, and due to staff limitations, our office is not able to take on requests of this nature. If you have a need, reach out to Marketing and Communications and we can work to provide a freelancer who can assist you.

We can help with graphics and images for peer-reviewed publications, depending upon the lead time available and other already calendared requests. These are reviewed on a case-by-case basis.

The Marketing and Communications team has created vertical and horizontal research poster templates for faculty and student use. Additionally, Pendergrass Library has guides online for research posters.

For project updates, contact the project coordinator at utiaprojects@tennessee.edu.

Requests for news releases may be submitted to Patricia McDaniels at pmcdaniels@tennessee.edu as soon as the need is anticipated. To expedite the process, include details if they are available.

If the release is for an event, include event details, like place, time, day, cost or registration fee, and any brochures or fliers in your initial email.

If the release is to highlight a publication or grant funding, include all application information and supporting links online.

For information about video news releases, podcasts, or promotional videos, contact Charles Denney or Doug Edlund. UTIA videos can be accessed through the UTIA YouTube channel. UTIA podcasts are available on five platforms and on home assistant devices like Amazon Echo, Apple Homepod, and Google Home. 

Videos produced by Marketing and Communications are available on the UTIA YouTube channel.

These files can be sent directly to vendors. Send the vendor’s contact information and a .jpg or .png copy of the logo you need to utiamarketing@tennessee.edu and the appropriate files will be provided.

For best practices, update Extension publications every three years. To submit a revision, email the publication number, changes to be made, and an updated, signed publication authorization form to utiaprojects@tennessee.edu.

Email signatures can be updated from the Marketing and Communications website. Simply add your information into the appropriate text boxes, click create, and copy and paste the information into your email client.

To order business cards, letterhead, note cards, or other stationery items, log on to the UPM ordering portal. After logging in, select “catalog” in the menu, then select “Institute of Agriculture.”

University Printing and Mail utilizes a client numbering system. If you need to know your UPM client number, contact the project coordinator at utiaprojects@tennessee.edu.

The Marketing and Communications team adheres to the guidelines established by the Extension publications manual, which are put in place by the Extension dean’s office. This manual is available online.

Extension publications can be submitted for design and review through the online project request form and should be accompanied with a publication authorization form signed by the appropriate department head.

Extension publications are free to access and print from UT Extension’s online catalog. Print copies of publications are available online to purchase as well. For assistance accessing Extension publications, contact your county UT Extension office or email utiapubs@utk.edu.

All records requests related to UTIA should be sent to Lisa Stearns, the Institute’s public records officer. More information about how public records requests are handled at the Institute is available at the UTIA News site.

For additional information about records requests, or for records requests for other areas of the University, visit the UT System Communications site or reach out to the appropriate campus contact.

Our office maintains a limited supply of items available through departmental transfer. To view a list of items and their cost, visit the Marketing and Communications website.

For help ordering promotional items for your area or for a list of vendors and contact information, contact Katie Whitaker Whitehouse.  

For help updating a display or exhibit, contact utiaprojects@tennessee.edu. Marketing and Communications maintains a list of vendors who can produce these items for UTIA areas.

Internal wall signage, signage for Extension county offices, signage for events, and many other needs exist across the Institute. To get help in this area, email utiaprojects@tennessee.edu or complete a project request form online.

For a list of vendors Marketing and Communications has used in the past, email utiaprojects@tennessee.edu with information about the kind of product you need. While most vendors we use have been set up as vendors in IRIS, it is the department’s responsibility to confirm payment options.

Our office is glad to provide oversight and best practices suggestions for planning and developing email sends and email newsletters.

For departments or units that need to send regular emails (weekly, monthly, quarterly) to internal audiences, such as faculty and staff, please contact utiaprojects@tennessee.edu for options available. For all other emails or e-newsletter needs, such as event-based communications or requests specific to a program launch or other unique circumstance, complete a project request form and a member of the Marketing and Communications team will reach out to you for more information.

We prioritize the projects we accept based on their potential to elevate UTIA and impact the populations we serve. While every effort will be made to meet the email marketing needs of UTIA units, departments, centers, and areas, if we are unable to complete your project due to limited time or resources, we will work to find alternate options and guidance for moving your project forward.

If you need further assistance or aren’t sure where to start with a marketing and communications effort, contact a member of our team for guidance and professional best practices.

The services of Marketing and Communications team members are offered to UTIA units, departments, centers, and areas without charge, with the team completing more than 1,000 unique projects each calendar year. We prioritize the projects we accept based on their potential to elevate UTIA and impact the populations we serve. If we are unable to complete your project due to limited time or resources, we will work to find alternate options. If you have any doubt about submitting a project to us or if your project is within our scope of expertise, reach out to utiamarketing@tennessee.edu or call 865-974-7141 for assistance.